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Head of User Experience Design (Digital Banking)
Posted on 11 Jun 2018
Location: Dubai
Banking and Financial Services
Dubai, United Arab Emirates
Key Responsibilities will include:

  • Lead user research, persona development, usability testing, contextual inquiry, and task analysis to derive and socialize internally customer insights
  • Bring in customer insights and context and revise experience based on customer insights
  • Constantly monitor analytics, customer feedback, industry leaders and disrupters, as well as best practices in order to practice insight-driven optimization and innovation
  • Bring customer insights to the Product Leads, Product Managers to help them co-create the product roadmap understand their digital product roadmaps and requirements and to ensure UX is tightly integrated into the roadmaps
  • Develop coherent digital design system to ensure coherent user experience and visual design Team leadership
  • Own the design system and language of the firm and ensure its consistency across team in order to evangelize user-centric design experiences across the different teams
  • Lead a team of UX/UI Designers in providing engaging and intuitive user experiences for digital products


Who we're looking for:

  • Must have Bachelors Degree in Information Technology or relevant discipline
  • Must have 10+ years of experience in experience design with larger multinationals or banking domain
  • Experience in prototyping tools (Marvel, Invision, Axure) and design tools: (Sketch, Adobe Suite, Craft), as well as research tools and Knowledge of Firebase is a plus
  • Experience with designing quality consumer products, as well as enabling business capability and objectives through technology
  • Experience with conducting user research, usability testing, A/B testing, rapid prototyping
  • Knowledge of Agile software development process and has worked in an Agile environment


What's on offer:
  • 40,000 AED per month (including housing allowance)
  • Annual Performance Bonus
Job Ref: TI-sphh

Your application will be sent to Qasim Siddique.