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Security Services Relationship Manager
Posted on 31 Mar 2019
Location: Abu Dhabi
Banking and Financial Services
Abu Dhabi, United Arab Emirates
Key Responsibilities will include:
  • Identify security services customer stakeholders and understand their capabilities priorities.
  • Establish, maintain and nurture the customer relationship.
  • Define manage and report on the IT security services budget.
  • work with the relationship architects and implementation engineers as needed to help plan the design and delivery of new services and service changes.
  • Establish service level agreements (SLAs) with the customer and lead all service performance review with customer and service team.
  • Direct manage the relationship management team and conduct weekly service meeting to guide direction, discuss progress and remediate issues.
  • Regularly review and report on service team and individual performance.
Who we're looking for:
  • Bachelor Degree in Computer Science or any relevant required.
  • Must have 10-12 years of experience in Information Security Management Systems.
  • Experience in IT Security Architecture Principles (SABSA, Zachman,Cisco Security Architecture Etc.).
  • Strong understanding of Network and Systems Security Solutions, Data Security and Privacy Systems, Threat Intelligence & Security Monitoring Services, IDM Systems and Services, Cloud Systems & Services, End Point Security Solutions, Incident Handling and Security Forensics.
  • Project Management (PMI Process Group and Agile Project Management).
  • Must have strong technical experience in systems analysis and design.
  • Knowledge of regulatory framework and international standard (PCI DSS, NESA, ISO 27001,GDPR ).
  • Strong Vendor Management skills and wide connections base with vendors in market.
  • RFP formulation, Technical evaluation and PoC demonstration planning and delivery.
  • Experience in setting budgets, tracking it to fulfilment, cost control and reduction.
What's on offer:
  • Attractive Tax Free Salary Package (all inclusive)
  • Family Medical Insurance & Relocation
  • Annual Performance Bonus
Job Ref: TI-stfe

Your application will be sent to Jassim Siddique.